This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:
*All of our consumer customers who have a continuing relationship with us, such as:
- Deposit account
- Loan account
- Credit card
- Safe deposit box
- Retail installment contract we hold and service.
- Self-directed Individual Retirement Account where you act as custodian or trustee
- Financial, investment, or economic advisory services (for a fee)
We will tell you the sources from nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us
- Information about your transactions with our affiliate
- Information about your transactions with nonaffiliated third parties
- Information from a consumer reporting agency
No Disclosures Outside of Exceptions
We may disclose nonpublic personal information about you to our affiliates. Here are the kinds of nonpublic personal information we may disclose to our affiliates:
Transaction and experience information from our account records:
Information about your transactions and experience with us, such as
- Account balances
- Account activity
- Types of accounts
- Credit card usage
- Payment history
- Deposit history
- Parties to the transaction
Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.
Types of Affiliates
We may disclose nonpublic personal information about you to the following types of affiliates:
Financial service providers, such as the Federated Bank Trust.
Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.
Nonpublic Personal Information and Former Customers
We do not disclose nonpublic personal information about former customers, except as permitted by law.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a company that is not an affiliate of ours.
Nonpublic Personal Information and Nonaffiliated Third Parties
We do not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted by law.
Visitors to the Federated Bank Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
Date and time our site was accessed #IP address (A numeric address given to servers connected to the Internet) #Web browser used #City, state, and country
The Federated Bank uses this information to create summary statistics and to determine the level of interest in information available on our site. #Visitors may elect to provide us with personal information via email or online registration forms. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.
Some areas of our website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.
The Federated Bank Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our valued customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.
Secure Access and Verifying User Authenticity
To begin a session with the bank's server the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.
Secure Data Transfer
Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.
Router and Firewall
Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.
Using the above technologies, your Internet banking transactions are secure.
All content on the Federated Bank World Wide Web servers is Copyright © 2008 Federated Bank. All rights reserved.